BTX SDKs
Build customer context into your app
Add customer messaging, Community, product feedback, telemetry, and feature flags without fragmenting customer context.
One customer context
BTX connects what a customer says with what they experienced in your product. The SDK carries the same identity into conversations, Community, feedback reports, product telemetry, and customer-targeted feature flags.
01
Choose what your app needs
The SDK is modular. Enable customer-facing or telemetry features together, or introduce them one at a time.
- Give customers a native place to ask for help and review replies.
- Let customers share, discuss, and prioritize product ideas together.
- Collect focused product feedback with optional screenshots and media.
- Attach privacy-safe app and device context to customer activity.
- Evaluate feature flags after a customer identity is available.
02
Build the first integration
The iOS path starts by adding the Swift package and configuring BTX. Identify a customer when the app has an account, then connect Messenger, Community, or another enabled capability where it makes sense.